Call these first
Ozarks Area Community Action Corporation (OACAC)Apply for energy assistance (LIHEAP). Say if you have a shutoff notice. Ozarks Area Community Action Corporation (OACAC)Ask about emergency help with utilities, rent and other bills. Missouri DSS Family Support Division - Springfield Resource CenterApply for SNAP, Medicaid and cash help.
What's open right now
Missouri energy assistance: regular help runs October through May, and winter crisis help (ECIP, up to $800) runs November through May while funds last. Apply at dss.mo.gov, through your local agency below, or call 855-373-4636. The Cold Weather Rule runs November 1 to March 31.
Offices usually ask for photo ID, your latest bill or shutoff notice, and proof of household income. Missouri's list: documents DSS may ask for.
Your utility companies
Check the company name on your bill. Many counties have more than one.
Electric
City Utilities of SpringfieldSpringfield (county seat). City utility. State winter rules may not apply; ask about its own policy.Help programs: Payment arrangements; Level Pay Liberty (The Empire District Electric Company)Republic, Willard, Ash Grove, Fair Grove, Strafford. State winter shutoff rules apply.Help programs: Project Help; Action to Support the Elderly; Low Income Pilot Program (LIPP); payment arrangements; medical extension Ozark Electric CooperativeBattlefield, Brookline and rural. Electric co-op. State winter rules may not apply; ask about its own policy. Natural gas
City Utilities of SpringfieldSpringfield. City utility. State winter rules may not apply; ask about its own policy.Help programs: Payment arrangements; Level Pay Spire MissouriRepublic, Willard, Ash Grove. Spire East: 800-887-4173. Spire West: 800-582-1234. Use the number on your bill. State winter shutoff rules apply.Help programs: Missouri Customer Charge Waiver Program (apply via LIHEAP/community action agency); Budget Billing; medical emergency program Water
City Utilities of SpringfieldSpringfield (county seat). City utility. State winter rules may not apply; ask about its own policy.Help programs: Payment arrangements; Level Pay
Other local help
Food: Ozarks Food Harvest2810 N. Cedarbrook Ave., Springfield, MO 65803 Seniors: SeniorAge Area Agency on Aging1735 S. Fort Ave., Springfield, MO 65807 Weatherization (lower heating and cooling costs): Ozarks Area Community Action Corp. (OACAC) Free legal help (eviction, debt): Legal Services of Southern Missouri (Springfield office) Health care (sliding fee): Jordan Valley Community Health CenterSites in county: Springfield Health care (sliding fee): Fordland ClinicSites in county: Springfield
Checked October 25, 2026. Sources: each agency's own website, state community action list. Programs change, so confirm with the agency.
Got a shutoff notice?
Call your utility today, before the shutoff date. Ask for a payment plan and any winter or medical protections, and apply for energy help at the same time.
Make my shutoff plan
Watch for scams. Real help programs never charge a fee to apply, and no real program asks for gift cards, crypto or your login. Need local help now? Dial 211. In crisis, call or text 988.
Bill Help Now is a free guide, not a government agency. Programs decide who qualifies. Found a wrong number? Email help@billhelpnow.com and we'll fix it.