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Help paying bills in Franklin County, Missouri

Who to call for help with utility bills, rent, food and more in Franklin County, with numbers checked against each agency's own site.

Call these first

Jefferson-Franklin Community Action Corporation (JFCAC)Apply for energy assistance (LIHEAP). Say if you have a shutoff notice.
(636) 789-2686
Missouri DSS Family Support Division - Washington Resource CenterApply for SNAP, Medicaid and cash help.
855-373-4636

What's open right now

Missouri energy assistance: regular help runs October through May, and winter crisis help (ECIP, up to $800) runs November through May while funds last. Apply at dss.mo.gov, through your local agency below, or call 855-373-4636. The Cold Weather Rule runs November 1 to March 31.

Offices usually ask for photo ID, your latest bill or shutoff notice, and proof of household income. Missouri's list: documents DSS may ask for.

Your utility companies

Check the company name on your bill. Many counties have more than one.

Electric

Ameren MissouriUnion (county seat), Washington, Pacific, St. Clair, New Haven. State winter shutoff rules apply.Help programs: Dollar More; Keeping Current; Keeping Cool; payment agreements; Medical Hardship extension
1-800-552-7583 Bill help program
Crawford Electric CooperativeStanton, Robertsville and rural. Electric co-op. State winter rules may not apply; ask about its own policy.
800-677-2667

Natural gas

Spire Missouri (East)Union, Washington, Pacific, St. Clair, Sullivan. State winter shutoff rules apply.Help programs: Missouri Customer Charge Waiver Program (apply via LIHEAP/community action agency); Budget Billing; medical emergency program
800-887-4173 Bill help program

Other local help

Food: St. Louis Area Foodbank70 Corporate Woods Drive, Bridgeton, MO 63044; pantry locator https://stlfoodbank.org/find-food/pantry-locations/
314-292-6262 Website
Seniors: Aging Ahead14535 Manchester Rd., St. Louis, MO 63011
636-207-0847 Website
Weatherization (lower heating and cooling costs): Jefferson-Franklin Community Action Corp.
636-789-2686 Website
Free legal help (eviction, debt): Legal Services of Eastern Missouri
314-534-4200 Website
Health care (sliding fee): Compass Health NetworkSites in county: Union, Washington, Sullivan
844-853-8937 Website

Checked October 25, 2026. Sources: each agency's own website, state community action list. Programs change, so confirm with the agency.

Got a shutoff notice?

Call your utility today, before the shutoff date. Ask for a payment plan and any winter or medical protections, and apply for energy help at the same time.

Make my shutoff plan

More free help

Which bills should I pay first?Four questions, 60 seconds, your own plan.
Take the quiz → The free bill appTrack bills, get call scripts and hardship letters, and plan $50-a-week dinners. No account.
Open the app → All Missouri programsState energy help, shutoff rules, rent and food programs.
See Missouri help →

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