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Help paying bills in Boone County, Missouri

Who to call for help with utility bills, rent, food and more in Boone County, with numbers checked against each agency's own site.

Call these first

Central Missouri Community Action (CMCA)Apply for energy assistance (LIHEAP). Say if you have a shutoff notice.
Central Missouri Community Action (CMCA)Ask about emergency help with utilities, rent and other bills.
Missouri DSS Family Support Division - Columbia Resource CenterApply for SNAP, Medicaid and cash help.

What's open right now

Missouri energy assistance: regular help runs October through May, and winter crisis help (ECIP, up to $800) runs November through May while funds last. Apply at dss.mo.gov, through your local agency below, or call 855-373-4636. The Cold Weather Rule runs November 1 to March 31.

Offices usually ask for photo ID, your latest bill or shutoff notice, and proof of household income. Missouri's list: documents DSS may ask for.

Your utility companies

Check the company name on your bill. Many counties have more than one.

Electric

City of Columbia Utilities (Water & Light)Columbia (largest city). City utility. State winter rules may not apply; ask about its own policy.Help programs: Payment arrangement; Budget Billing; income-qualifying programsBill help line: 573.817.6430
Ameren MissouriAshland, Hallsville, Sturgeon, Hartsburg. State winter shutoff rules apply.Help programs: Dollar More; Keeping Current; Keeping Cool; payment agreements; Medical Hardship extension
Boone Electric CooperativeRural areas and small towns (Rocheport, Harrisburg, etc.). Electric co-op. State winter rules may not apply; ask about its own policy.

Natural gas

Ameren Missouri (natural gas)Columbia, Centralia, Ashland and others. State winter shutoff rules apply.Help programs: Dollar More; Keeping Current; payment agreements

Water

City of Columbia Utilities (Water & Light)Columbia (county seat). City utility. State winter rules may not apply; ask about its own policy.Help programs: Payment arrangement; Budget Billing; income-qualifying programsBill help line: 573.817.6430

Other local help

Food: The Food Bank for Central & Northeast Missouri2101 Vandiver Dr., Columbia, MO 65202; toll-free 800-746-3663
Seniors: Aging Best201 W. Broadway, Ste. 1E, Columbia, MO 65203
Weatherization (lower heating and cooling costs): Central Missouri Community Action
Free legal help (eviction, debt): Mid-Missouri Legal Services
Health care (sliding fee): Compass Health NetworkSites in county: Columbia

Checked October 25, 2026. Sources: each agency's own website, state community action list. Programs change, so confirm with the agency.

Got a shutoff notice?

Call your utility today, before the shutoff date. Ask for a payment plan and any winter or medical protections, and apply for energy help at the same time.

Make my shutoff plan

More free help

Watch for scams. Real help programs never charge a fee to apply, and no real program asks for gift cards, crypto or your login. Need local help now? Dial 211. In crisis, call or text 988.

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